Help Center

FAQ

Order

What if I forget my order number?

How will I know if you received my order?

How can I check the delivery status of my order?

When will you take care of my order?

Shopping

What methods of payment do you accept?

Can I get a discount if I order large quantities of an item?

What if there’s a problem with my order?

How can I contact you if I have a problem with my order?

What are the advantages and disadvantages of Fedex, DHL, UPS?

I can not find the product I need. Can it still be purchased through you?

Do I have to get an account to get a quote? And what does it cost?

Do you accept international orders?

Can I install Swedish telecom's transceivers Cisco, 3Com, HP equipment without affecting the security of the radio equipment which it is to be installed in?

Why are transceivers at you cheaper than Cisco, HP, or 3 Com?

Returns

How can I return some of what I have ordered online?

Who will be responsible for the return shipping cost?

What is the RMA? And how can I get an RMA number?

If I receive an order discrepancy, what should I prepare for the return?

Can I get my money back if the product works, but I do not need it?