What if I forget my order number?+
How will I know if you received my order?+
How can I check the delivery status of my order?+
When will you take care of my order?+


What methods of payment do you accept?+
Can I get a discount if I order large quantities of an item?+
What if there’s a problem with my order?+
How can I contact you if I have a problem with my order?+
What are the advantages and disadvantages of Fedex, DHL, UPS?+
I can not find the product I need. Can it still be purchased through you?+
Do I have to get an account to get a quote? And what does it cost?+
Do you accept international orders?+
Can I install Swedish Telecom OPTO transceivers in Cisco, 3Com, HP equipment without affecting the security of the radio equipment which it is to be installed in?+
Why are transceivers at you cheaper than Cisco, HP, or 3 Com?+


How can I return some of what I have ordered online?+
Who will be responsible for the return shipping cost?+
What is the RMA? And how can I get an RMA number?+
If I receive an order discrepancy, what should I prepare for the return?+